Talent & Performance

Revolutionize the systems that enable feedback, lift the conversations that drive performance.

The conventional wisdom says that performance comes down to how employees are rated and paid. But the science suggests that it’s really a matter of the quality of conversations being had.

That’s because conversation is the linchpin of performance, connecting everything from goal setting to everyday feedback to career conversations, from talent strategy down to manager capability.

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Case Study

Cigna has taken a measured and thoughtful approach to transforming performance management. Instead of ratings, the leading healthcare firm emphasized changing mindsets and improving the frequency and quality of conversations. The voluntary coaching program had 92% participation across 4500 managers and won a Brandon Hall award for Best Advance in Corporate Culture Transformation.
Watch Cigna sharing their story

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